Why Should You Use Dialogflow For Your Chatbots?

At The Bot Forge, Dialogflow is our platform of choice for chatbot construction. There are three main reasons why we are amongst companies such as Domino's and Ticketmaster who make Dialogflow their chatbot platform of choice.

1. Flexible coding

Thanks to Dialogflow's in-line code editor, the time taken to complete code-related tasks is quicker than with other platforms. The prime benefit here is that we are then able to spend more time perfecting the conversational experience rather than wrestling with infrastructure.

2. Scalability

Whether you start with 1,000 or 100,000 users, the platform can scale to your needs. As Dialogflow is hosted on the Google Cloud Platform, this allows the potential to support a user base of hundreds of millions, if required. You never outgrow it.

3. Inbuilt machine learning

Dialogflow's machine learning capabilities give it a strong advantage over competitors such as Microsoft Bot Framework, IBM Watson Assistant, and Recast.AI. Its natural language processing is robust and continually improving, meaning your chatbot gets smarter over time without requiring constant manual retraining.

The combination of these three strengths -- flexible development, effortless scaling, and powerful NLP -- is what makes Dialogflow stand out as a chatbot platform.

At The Bot Forge, we have built dozens of chatbots on Dialogflow and can help you choose the right platform for your project.